1. Booking & Cancellation

All reservations will be processed if you have filled out the reservation form completely, and will be responded no later than 24 hours.

Should you make any modification on your detail you filled out on the reservation form, you are responsible to inform us immediately.

2. Traveler’s Documents

Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.

3. Liability

INDONESIAEXPLORE.COM shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and INDONESIAEXPLORE.COM . Our devices are equipped with anti-virus software.

4. Indemnification

INDONESIAEXPLORE.COM and users shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.

5. Force Majeure

Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond INDONESIAEXPLORE.COM control.

6. Law of Agreement

If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.

7. Payment Method

INDONESIAEXPLORE.COM does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made 50 % by wire transfer and balance should pay 30 days before arrival in Indonesia

This deposit is not refundable.

Deposit and Payment:

50% when confirmed booking

25% 60 days before starting the tours

25% 30 days before starting the tours

8. Additional Terms and Conditions

INDONESIAEXPLORE.COM Contact as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.

9. Banking

We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account below:

RUPIAH ACCOUNT ( IDR ) for Wire transfer in Indonesia:

BANK CENTRAL ASIA ( BCA )
Cabang Sesetan-Denpasar
BALI INDONESIA
ACC: 767 013 4673
Beneficiary Name: HENDRA WAHYUDI SAPUTRO
Swift Code: CENAIDJA

10. Cancellation

We require cancellation fees when booking confirmed:

50 % when booking cancel ( Not Refundable )

75 % when booking cancel 25 days before arrival

90 % when booking cancel 15 days before arrival

100 % when booking cancel 07 days before arrival